Operational Risk & Fraud Manager Job at Ecobank Rwanda 2026 | Apply Now - Ecobank Rwanda

Job Opportunity: Operational Risk & Fraud Manager at Ecobank Rwanda

Ecobank Rwanda is hiring an Operational Risk & Fraud Manager in Kigali. If you have a background in risk, audit or banking control and want a role with real influence, this one deserves your attention.

Quick Overview

• Company: Ecobank Rwanda
• Position: Operational Risk & Fraud Manager
• Department: Risk Department
• Reports to: Head of Risk (Country Risk Manager)
• Location: Kigali Plot 314, Avenue de la Paix
• Deadline: October 30th, 2026, by 6:00PM

About Ecobank

Ecobank is a leading pan-African banking group operating in 34 African countries, with representative offices in Paris, London, Dubai and Beijing. In Rwanda, the bank helps businesses grow, trade and thrive in a fast-changing economy. Its culture is built on the RACE IT values: Respect, Accountability, Customer Centricity, Excellence, Integrity and Teamwork.

About the Role

The Operational Risk & Fraud Manager supports the Head of Risk in implementing the Bank’s risk management framework. You will identify, assess, monitor and manage operational and fraud risks, provide independent oversight and challenge, and build a strong risk culture across the Bank.

Key Responsibilities

1. Operational Risk Management

• Implement and maintain the Operational Risk Management Framework in line with risk appetite, Group standards and regulations
• Assess risks from people, processes, systems and external events
• Challenge business units on their risk assessments and mitigation plans
• Maintain the Operational Risk Register and track issues to timely closure

2. Fraud Risk Management

• Develop and maintain the Fraud Risk Management Framework
• Assess fraud risks across products, channels and business units
• Set fraud risk indicators and thresholds
• Analyse incidents and emerging trends to find systemic weaknesses
• Coordinate prevention and detection with Operations, Compliance, IT, Information Security and Internal Audit
• Support investigations of significant fraud cases and feed lessons learned back into controls

3. Incident and Loss Management

• Run the process for recording and escalating operational and fraud incidents
• Maintain the operational loss database
• Distinguish between incidents, near misses, actual losses and fraud events
• Carry out root cause analysis on significant events and track corrective actions to closure

4. Risk & Control Self Assessment (RCSA)

• Coordinate the periodic RCSA across all Bank functions
• Challenge assessments where risks or controls are poorly rated
• Track action plans and overdue issues
• Give management a clear view of the Bank’s operational risk profile

5. Key Risk Indicators (KRIs)

• Develop operational and fraud KRIs that are forward looking
• Monitor trends against thresholds and escalate breaches
• Recommend additional controls where risk is rising

6. New Products, Processes and Change

• Provide independent risk assessment of new products, channels, systems, outsourcing and digital banking initiatives
• Ensure controls are in place before launch or implementation

7. Policies, ECAP and Risk Culture

• Lead the review and development of Risk policies and procedures
• Oversee ECAP action plans through to closure
• Drive risk awareness and training across the Bank

8. Risk Reporting and Governance

• Prepare regular reports for the Management Risk Committee (BRCC), Board Risk Committee, Board of Directors and Group and Regional Risk functions
• Report on fraud incidents, losses and key vulnerabilities
• Escalate significant matters and risk appetite breaches to the Head of Risk

Qualifications and Experience

• University degree, preferably in Accounting, Finance, Audit or a banking related field
• Master’s degree in a related field (added advantage)
• Professional certification in risk, fraud or audit, such as ORM, ACCA or CPA (added advantage)
• Minimum of 3 years in operational risk, fraud risk, operations control, internal control, audit or risk management in a commercial bank or audit firm
• Practical experience with RCSA, KRIs, incident and loss data management and fraud risk management (added advantage)

Skills Required

• Analytical and problem solving skills
• Attention to detail
• Integrity and discretion
• Initiative and a proactive mindset
• Ability to provide independent challenge
• Resilience
• Interpersonal and stakeholder management
• Oral and written communication and report writing

Knowledge Areas

• Banking laws and regulations, including National Bank of Rwanda requirements
• Bank policies and procedures
• Domestic and international operations, digital channels and payment systems
• Operational and fraud risk management
• Internal control frameworks, documentation and reporting

Personal Attributes

• High integrity
• Strong sense of accountability and responsibility
• Confidentiality

What You Will Get

• An inclusive, growth-driven workplace
• Regional exposure and career development opportunities
• Performance based incentives and a supportive team culture
• A chance to contribute meaningfully to Rwanda’s corporate banking space

How to Apply

Submit your application through the Ecobank career portal by October 30th, 2026, by 6:00 PM. Only shortlisted candidates will be contacted. Employment is conditional on successful background checks, verification, and satisfactory references.

Ecobank encourages applications from all qualified people regardless of nationality, race, gender, age, social class, religion, beliefs or disability. Women are strongly encouraged to apply.

Need Help With Your Application?

A strong CV and a sharp cover letter can make the difference at shortlisting. For application support, call or WhatsApp +250784868557.